Sales: 3373 0000 | Rentals: 3373 0066 | 445 Ipswich Road ANNERLEY QLD 4103 colonial@remaxcolonial.com.au

FOR LANDLORDS

You didn’t buy an investment property to become a Property Manager.

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Property Management - Our Expertise

Once you have invested in a rental property, the responsibility of maintaining and running the property can quickly become overwhelming. Gone are the days when property management was simply about collecting rent; changes in legislation and the level of service required by tenants & landlords have made property management a specialised division of real estate. Our dedicated team:

 

Have extensive and up-to-date knowledge of the constantly changing legislation within the industry and can act quickly & efficiently to ensure your property is in compliance

Can deal with the everyday requests of a tenant and act as a mediator, this creates a buffer between you and your investment

Can free up your time to do other things by taking on the day-to-day requirements of maintaining your investment.

Property Management - Our Goal

Our goal is to make owning a rental property as easy as possible – maximising the return on your investment and saving you time. We do this by offering a pro-active service that includes:

Getting Your Property Rented

We find the right tenant in the shortest possible time through effective marketing & promotion, open for inspections and comprehensive screening of applicants

Detailed Entry Inspections

We conduct a thorough entry inspection and provide a detailed Entry Condition Report, we also take photos of your property to be kept on file for reference purposes

Regular Routine Inspections

We will inspect your property every 13 weeks and provide a detailed written report

Repairs & Maintenance

We have a network of trusted qualified tradespeople & contractors who can be relied on to provide accurate quotations and quality work at a reasonable price.

Your Rent in Your Account

You can choose to receive your payments at the end of the month, or mid & end of month. Rental reports are generated daily to ensure your tenants payments are up-to-date

Property Management - Our Benefits

Small portfolios

Capped portfolio numbers mean that your Property Manager has the time to manage your property effectively and deliver the pro-active service we know you want.

Local knowledge

We have extensive local knowledge of rents and the ability to determine the highest rental rate for your property. With the internet and the ability to do large scale searches for rental properties, potential tenants know if your property is overpriced. Overpriced properties sit empty while other properties get rented. Knowledge of rental rates is a key factor to fast rentals and ensuring cash flow for our Owners.

Friendly staff

A team you can talk to. We understand that communication is the key to our relationship with you and whether it is ‘good’ news or ‘bad’ news, we won’t keep it from you! We keep you updated with progress and activity relating to your property and tenants. Not only can you contact your Property Manager directly via phone or email during office hours, we provide a 24-hour service to tenants & owners, with a team member available outside of office hours to handle any emergencies promptly.

Our Rental Team

Your experienced rental property team
Donna Foley

Donna Foley

Property Department/Office Manager

0424 181 441

07 3373 0005

Donna joined the RE/MAX Colonial team as the Senior Property Manager in 2007. She has a number of year’s experience as a Property Manager on the Brisbane Southside and holds a current Real Estate Salesperson Licence.
 
Prior to Real Estate Donna has 15+ year’s experience within the Retail and Hotel Management Industry. This experience has given her a very good understanding of Customer Service and the importance of tailoring individual needs.
 
Donna along with the Sales Associates and Property Management Team will strive to ensure that your experience with RE/MAX Colonial & Colonial Riverside is not only professional, but also a pleasant and friendly one.
Sharon Jackson

Sharon Jackson

Property Manager

07 3373 0066

Sharon’s real estate career commenced over 30 years ago as a Saturday receptionist. From there her experience and knowledge grew to becoming a full time sales receptionist and administrator, then taking that experience into property management.

Sharon is family orientated and customer focused and understands investors and tenants expect quality service. Sharon’s commitment and experience in the industry ensure that your portfolio is in capable hands! After taking off a few months to become a mother, Sharon bounced right back into full time employment again as a sales administrator and then back into property management full time for the past 10 years.

Sharon is fully qualified, obtaining her full real estate license in 2007, throughout her Real Estate career she has grown and matured from managing small portfolios, through to large portfolios and also property sales.

Yvette Buchel

Yvette Buchel

Property Manager

07 3373 0066

This vital role demands an individual with excellent communication and organisational skills, industry knowledge, genuine enthusiasm and ongoing commitment. Yvette brings all these attributes and many more to the property management department.

Yvette joined RE/MAX Colonial at Annerley in October 2015.  She prides herself on building good relationships with our tenants and owners and giving them a “happy to see you” kind of experience.

“I consider myself a problem solver, a communicator and a relationship manager between lessors, tenants and various tradespeople throughout the tenancy.  Our agency keeps every Property Manager’s portfolios small so our clients receive a great personalised service.”

Karen Bilsland

Karen Bilsland

Property Manager

07 3373 0066

 

Karen brings to the RE/MAX Colonial team a wealth of managing and customer service experience with the Scottish ‘get the job done’ attitude.

Having moved to Brisbane and having gained experience in the rental industry, Karen knows the importance of ensuring her clients fee that they are receiving the same service that they would expect if one was in the others shoes.

Karen believes in establishing relationships with her client and ensuring that they receive value in return.

Property Department Assistant

07 3373 0037

Vicki Graham

Vicki Graham

Property Management Assistant

07 3373 0066

Vicki has many years of administration experience and primarily in the Real Estate industry. As an investment owner/landlord she learnt from the ground up.

She has had the opportunity to do property management, sales, administration, marketing, and general business accounts. Vicki has taken on a number of roles in Real Estate from Office Financial Administrator, Sales Trust & Contract Administrator, Rental Accounts Administrator, Assistant Accounts and now her role as a Property Manager Assistant for our Annerley office.

Vicki genuinely loves the pace and the people in the Real Estate Industry and will continue to work for many years to come.